Jason Calacanis wrote an article, titled The Case Against Apple, where he argues against Apple’s current product line and general business practices. I think his heart is in the right place and that he wants Apple to change and improve. I feel that what came out was a bit off the mark with the valid points buried beneath fluff. Marco Arment does a great job covering most of my complaints in his article, Planet Calacanis. There are a few points I would like to touch on.
There is no technical reason why the iTunes ecosystem shouldn’t allow the ability to sync with any MP3 player (in fact, iTunes did support other players once upon a time), save furthering Apple’s dominance with their own over-priced players. Quickly answer the following question: who are the number two and three MP3 players in the market? Exactly. Most folks can’t name one, let alone two, brands of MP3 players.
Apple eventually brought iTunes over to Windows so that the iPod could be used with a seamless experience. Using Jason’s logic, Apple should never have gained the dominant market share because the iPod doesn’t use Windows Media Player. Other companies can develop their own media players to sync with the MP3 players they bring to market. There is no reason that they would have to go through iTunes to make it big. The iPod has succeeded because it works great, not because it launches through the iTunes gateway. Users can use software like DoubleTwist to take advantage of their non-iPod MP3 players.
People can’t name the number two and three MP3 players in the market because they are happy with the iPod. I don’t think it’s because they don’t sync through iTunes. iTunes has much that needs to be improved. Apple should focus on this instead of adding support for hundreds of media players that I will never use.
Think for a moment about what your reaction would be if Microsoft made the Zune the only MP3 player compatible with Windows. There would be 4chan riots, denial of service attacks and Digg’s front page would be plastered with pundit editorials claiming Bill Gates and Steve Ballmer were Borg.
It is one thing to lock something out of software (like iTunes) and another to block it out from an entire OS. DoubleTwist, that was mentioned above, has a Mac client. MP3 players are not locked out at the OS level.
Apple’s iPhone is a revolutionary product that has devolved almost all of the progress made in cracking–wait for it–AT&T’s monoply in the ’70s and ’80s.
The current agreement is a long way from the AT&T monopoly of the ’70s and ’80s. The old AT&T used to be your only choice for phone service. This allowed them to charge whatever they wanted and you just had to deal with it. I would bet if AT&T tripled the price of service for the iPhone, users would switch away to other carriers. This would illustrate that they don’t have a monopoly. There are other choices in the market. AT&T being the only choice for an iPhone is different then having a market monopoly. It may be frustrating that you can’t get an iPhone on Verizon, but at least we still have choices.
Simple solution and opportunity: Not only let the iPhone work on any carrier, but put *two* SIM card slots on the iPhone and let users set which applications use which services. (Your phone could be Verizon and your browser Sprint!)
This idea was really out there. Most people don’t want to deal with one carrier, let alone two. Read Marco’s article as he voices everything I thought.
Jason’s last three points can be summed up in one statement; the app store is terribly broken and create an anticompetitive environment for both consumers and developers. I 100% agree with Jason on this. I have posted about the problems in the past and voiced that I feel it needs to be changed. Apple is going down a slippery slope and it would be a shame to see such a beautiful thing turn into a wasteland that lacks innovation.
I feel that Jason’s point could have been stronger if he combined and focused on the last three parts. The first two points degraded his credibility and ruined the tone for the rest of the piece. Like me, Jason is a geek at heart. I know his head is in the right place, I just wish his article focused more on the valid points.
TechCrunch also has a great piece covering Jason’s article.